Refund Policy

  1. Orders for private accounts or misplaced accounts are not eligible for a refund.
  2. An order can be canceled before the start of the service delivery. If we encounter problems delivering your service, you are entitled to a refund for the percentage of the service that was not fulfilled. In case you are not satisfied with the quality of our service, we will always be open to finding a solution to deliver the services to your satisfaction, although this never happened so far with any of our orders.
  3. If the cancellation comes while we have already started delivering the services, we will retain the appropriate amount for the services already rendered.
  4. For successfully completed orders we cannot offer refunds, only in very rare cases based on the circumstances.
  5. You as a consumer must agree that you are not entitled to a refund after the order has been accomplished.
  6. For certain services, there are delays in the numbers reporting, such as YouTube and other platforms, so we cannot offer a cancelation while the count is delayed.
  7. For any applicable refunds, we will use the same payment method unless another payment method is specified.
  8. In case there are any fraudulent activities with your account such as stolen credit card we will terminate your account immediately.
  9. The European Union offers a platform for Online Disputes Resolutions, make sure you visit this for more details: http://ec.europa.eu/consumers/odr/

 

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